911: CAREER NEWS | ICYMI

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A Quick Dose of Career News for the Week of 01/09/17…

10 Startup Founders Share What Their Worst Boss Taught Them…

Good News for Disabled Workers via Fortune.com…

4 Success Habits You Can Learn from Jeff Bezos, the World’s Fourth Richest Person…

11 Things Smart People Don’t Say…

 

 

 

 

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Getting Hired over a Lunch? Etiquette Tips.

Read More Here: The Interview Lunch and Your Job Interview.  Tips.DiningImage

Job Interview Strategy: Ask Questions.

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The job interview process is a two-way street; dialogue is the key to a successful encounter.

Remember the Five “P’s”, Prior Preparation Prevents Poor Performance.

Questions for consideration include:

1. What happened to the previous employee or why is the position available?
This will allow you to determine if the employee was promoted (This is a good sign and may indicate future opportunity if the company promotes from within.) or did they move on (This will indicate that you may have to dig deeper in your questioning to determine management style and corporate culture to determine “fit”.) or is the job a newly created role and the question can reveal the amount of turnover in the position. Beware:  If the position has had five people in that role in the last four years this may be a “red flag”, especially if they are no longer with the company, it could signal management or leadership concerns, etc.

2. What type of on-boarding or initial training is provided to ensure success?  Does (insert name of organization) support continuing education or certifications?  
This question allows the company to express the fundamentals they have in place to ensure your success through a detailed on-boarding and trainee program, continuing education, and resources or certifications for continued professional growth and development.  Ongoing training programs are proven to increase employee engagement.

3. What is the preferred management style of the (insert department, company, etc.)?
This will determine if the role is that of a “worker bee” with minimal contribution or does the culture support input allowing you to contribute concepts and ideas for growth and development of your role and the organization.

4. Would you paint a picture of the typical day in the role of a (insert job title)?
This will allow the organization to provide a snapshot of the role and what you can expect. Look for defined, confident replies.  Some companies allow for job shadowing to determine if a role is a good fit for you and the company. 

5. What challenges/problems/concerns are associated with (insert the department, the role, the company)?
This will reveal the pain they need to address and may open the opportunity for you to share background, skills, or abilities that may assist in overcoming the various challenges revealed and/or mentioned in the job posting.  How can you be of immediate benefit to help the team and the company achieve their defined goals and objectives?

6. How are expectations measured?
This will allow you to get a sense of how your progress and success or failure will be reviewed.  Does the company provide 90-day feedback and review? 6-months? or Annually?  The employee review allows for periodic feedback to assess your contributions and keep you on track for success in your role.

7. What are next steps in the hiring process?
This question should be asked at the end of your job interview. You will gain insight as to the hiring manager’s processes for moving forward and you will be able to navigate your next steps for outreach and expectations.  Should you follow-up by phone? email? When will they be making a decision? 

It is “OK” to ask questions. It is necessary and required! You are interviewing the organization and their team just as much as they are interviewing you. Why? Because you need to also determine “fit”, to learn if this organization’s culture and leadership environment “fits” with your work style and career goals so that you can flourish and succeed and contribute in a productive and meaningful capacity.  Good Luck! 

The Interview Lunch: Mind Your Manners.

During the job interview process many prospective candidates are invited to a job interview over a meal. It is important to recognize that many individuals have failed miserably at this task and have compromised the promise of a career opportunity and a paycheck by demonstrating poor table manners.

Tips for a successful interview dining experience:

Show up on time and at the correct location. Be sure to map out your route if going to an unfamiliar location. It is up to the host to choose the venue.

Avoid gum. Use mints, as gum chewing is seen as a sign of bad breeding in many parts of the world and becomes an issue when you do not know what to do with that sticky glob once you begin to dine.

Avoid waving, pointing, or flailing the silver. When engaged in conversation do not wield the knife and fork around as you are speaking. This creates a distraction and is unprofessional.

Avoid the use of salt or pepper prior to tasting the meal. Many individuals will salt or pepper their meal without first sampling. This sends a non-verbal message of making hasty or rash decisions and can compromise the ability to move forward in the hiring process.

You were not invited to a meal because you are hungry. Avoid ordering expensive menu items, finger foods and difficult to manage items (ribs, lobster, fried chicken, spaghetti, etc.). If a food item is difficult to manage, you spend more effort on eating the meal and less on building rapport with emphasis on the main mission; getting hired. It is not about the food; it is about the relationship building process.

Order menu items that allow you to focus on the interview. Safe items to order when on an interview lunch or dinner include; soup, a main entree’ featuring poultry, fish, meat, starch and vegetable. A salad may be cumbersome as not all leafy greens are cut into bite size pieces.

Avoid alcohol. Alcohol inhibits the ability to recall important details, impairs the ability to remember names (especially in a networking setting), may cause improper conversations to emerge, and is not advisable when being considered for hire.

The purpose of the interview lunch/dinner is to determine the social savvy of the job seeker. Many times this form interview is the determining factor in hiring as it sets apart candidates for hire that are closely matched in skill and technical ability. You are an extension of the organization you represent, and table manners demonstrate your ability to be an ambassador for that potential hiring organization. Good luck!

Job Search Tips: Email and Your Job Search.

jobsIt is important to recognize that today’s job search REQUIRES being comfortable with technology. For many individuals, it may have been 10, 15 or 20 years since embarking on a job search; what worked in the past has changed. We all know that the Sunday job classifieds in the local paper have disappeared and most companies and hiring managers use  job boards or social sites when looking for candidates to hire.

Create an email address that is solely utilized for your job search.

This will allow you to filter and track your job search submissions, alerts and research all in one place while avoiding any SPAM or unsolicited communications from clogging your personal email. Many job seekers create a Google or Yahoo email account they can easily access and use for their job search.

Your Email Address.

Be sure to use your name or some portion of your name in the email address you create for your job search. For example: John.Smith@gmail.com or JSmith@yahoo.com, or JSmith123@gmail.com, etc. Avoid emails that do not identify you in a professional manner. For example: Harleyman@gmail.com, Kitten4you@yahoo.com, grandma1@gmail.com, etc. as they may not be taken seriously and are difficult to weed out among the communications with the hiring manager.

Ready to Send Your Resume?

Due to the strong SPAM filters at many companies you may want to consider building your cover letter and resume into the body of the email versus sending an attachment or PDF file. Why? If it is a job you really desire it may get filtered out of their system, companies rarely communicate receipt unless they are interested in your submission, therefore, if it was filtered…you would never know.  By copy and pasting documents into the body of the email, you ensure that it is submitted.

These are just a few tips to consider when taking on the next steps in the job search process! Happy Hunting!

How Rude! Managing Workplace Conflict.

Conflict_Orange_BGSo you think that your co-worker has it in for you; or that a particular colleague specifically wakes up each morning determining how to make your life more difficult? Well, fortunately… they are not that smart. The real issue boils down to communication or lack of communication.

75% of most conflict is petty and small. Someone forgot to replace copy paper in the copy machine when needed, or talking too loud on the phone in the next cubicle, interrupting during meetings, gossip, taking the last cup of coffee from the coffee maker and not replenishing and the list goes on and on…..

Most people confuse personalities with issues, the conflict is not dealt with early on, and that most people do not stay to the facts when addressing the conflict.

Avoid addressing the personality and stay focused on the issue. “Sally didn’t put more copy paper in the copier, she’s stupid.” The fact is she failed to refill the copier. When personality comes into the framework of conflict it breeds more conflict. It will force the person to get defensive and justify they are “right” or “should” or disregard the actual offense.

FOCUS ON THE ISSUE!

Deal with the situation, immediately. Avoid letting the irritation or conflict build and build until you finally explode! Be sure to take the person aside, privately. Ask for a specific time and location to meet and indicate what you want to address, collect all the FACTS, and be prepared to control the meeting.

The biggest failure in addressing conflict is the ability to stay with the facts. Step 1: State the facts of the situation (I went to use the copier, you were the last person to make copies, and the copy paper tray was empty.), Step 2: State the impact it had on you and only you, not everyone in the office. Avoid generalities. (When copy paper is not in the machine it disrupts my productivity and is frustrating to me.), Step 3: Respect their decision. (I can appreciate you are busy and may have overlooked using the last of the copy paper.) Step 4: Request an action. (However, in the future would you please double check the supply before leaving the copy machine?)

The above formula is useful in addressing conflict that is big or small it allows you to stay with the facts and avoids bringing personality issues into the conversation.

It is true, that some conflict may never be resolved but it can be managed. However, it is important to address the situation immediately to ensure the ability to move forward.

The pitfalls of not dealing with conflict is costly! Lack of trust, lack of respect, impact on productivity, not feeling valued are just a few of the affects of poorly managed conflict in the workplace.

Job Search Tips: Be Proactive!

Be proactive in YOUR job search!

Did you know that you only have a 4-7% chance of success in finding opportunity online through job board sites?

Do you realize you have an 80% chance of landing a new opportunity by being proactive in your job search?

What does that mean?  You seek out opportunity and avoid waiting for that perfect job to surface via a job fair, recruiter, online or hoping that the hiring manager fairy will come knocking on your front door.

How do you begin a proactive search?  Research companies of interest, visit their corporate sites, outreach to a company after you have acquired their mailing address and key contacts (i.e. Director of Human Resources, Hiring Manager, Department Manager) as a result of your research.  Investigate startups, new companies coming into your area or those that are expanding.  Note: Avoid addressing a cover letter or email “To whom it may concern…” make every attempt to address the cover letter to an actual person within the organization, when possible.

Good companies are always looking for good people!

Your resume may land on the desk of that decision-maker when one of the following may occur…

A current employee:

  • Retires
  • Relocates
  • Exits workforce for personal reasons, i.e. pregnancy, sick parent, goes back to school, career change, health concerns
  • Starts their own business
  • Quits
  • Recruited
  • Transfers to another Department
  • Released from Company

Tell everyone and anyone you are looking for a job.  You never know who may know whom and that could translate into a potential lead. “Someone knows someone; looking for someone; just like you.”-Denise Anne Taylor, Career Strategist.

A job search is a full-time job; it is a full-time job looking for a job.  So don’t make the mistake of jumping in and heading for the “help wanted” sign…seek out opportunity, ask for opportunity and control your search. Good luck!